Welcome to Nachar Outlet, your trusted source for 100% original shoes from the world’s top brands. We value your satisfaction and aim to ensure a smooth and confident shopping experience. Please take a moment to review our exchange and return policy before placing your order.
🔁 Exchange Policy
At Nachar Outlet, we understand that finding the perfect fit is important. If your shoes don’t fit quite right or you need a different size or model, we’re happy to help you exchange them under the following conditions:
✅ Eligibility for Exchange
- Exchange requests must be made within 3 days of receiving your order.
- Items must be unworn, unused, and returned in their original packaging and condition.
- Exchanges are limited to size or style, subject to availability.
- The customer is responsible for both way shipping costs (sending back the original item and receiving the new one).
📦 How to Request an Exchange
- Contact us through WhatsApp or the Contact Us page on our website.
- Provide your order number, details of the item, and reason for exchange.
- Our support team will confirm availability and provide you with the next steps.
- Once we receive and inspect the returned item, your exchange will be processed.
We strive to make the exchange process as smooth and quick as possible.
🚫 Return & Refund Policy
Please note that Nachar Outlet does not accept returns or offer refunds. We encourage all customers to carefully review product descriptions, size guides, and images before completing their purchase.
🔍 Need Help Choosing the Right Size?
Our team is here to assist! If you’re unsure about sizing or product details, feel free to reach out to us before placing your order — we’ll be happy to help.
🤝 Our Promise
All our products are 100% original, sourced from trusted suppliers, and shipped with care. We take pride in delivering high-quality footwear at competitive prices, with fast and reliable delivery across Lebanon.
If you have any questions or need further assistance, please don’t hesitate to contact us. Thank you for shopping with Nachar Outlet — your destination for authentic shoes at unbeatable prices!